Caring Springs

Feedback & complaints

Your feedback helps improve our care. We'll listen, address concerns and ensure you're never treated unfairly for speaking up.

A nurse with a notepad listening to an older man on his sofa at home.

Tell us about your experience

Hospital, clinic or service.

You can share feedback anonymously.

Opening hours

Monday to Friday, 8:30am to 5:00pm

We aim to respond to referrals and enquiries within one business day.

In an emergency

If someone is in danger or needs urgent medical help, call 000 immediately.